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CANCELLATION AND REFUND POLICY

INDIA

For all products sold on www.rewellonline.com (Rewellonline.com), we provide a 10 Day Replacement Guarantee for customers who find a manufacturing defect or damage in the product at the time of delivery or within 10 days from the date of delivery and we shall send you a fresh replacement at no extra cost.For Replacements within 10 delivery days, please contact customer care at purchase@rewellonline.com or call on +91 98203 95630 or Whatsapp on +91 98203 95630. Please Note : Replacement can be for the product subject to availability of the same with www.rewellonline.com.

Replacement is offered for the products sold by www.rewellonline.com , Rewellonline.com Will Bear The 100% Cost of Return.customer will get new replacement product Within 2 to 15 working days, All India
For outright cancellations by you: If you cancel your order before your product has shipped, Rewellonline.com will refund the entire amount.If the cancellation is after your product has shipped, you can do one of the following:

  • If product has shipped but has not yet been delivered, The patient will have to contact the support team and inform them of the same: call on +91 98203 95630 or Whatsapp on +91 98203 95630 or have to inform the doctor on non-receipt of product On Email Id :purchase@rewellonline.com.
  • If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 10 Day Replacement Guarantee above.
  • If customer paid twice for one product then the refund should be for one transaction, If He/She Wants.
  • If the refund is initiated before the product is shipped, than 100% amount will be refunded within 7 or 10 days.
  • To initiate the refund request Call on Our Customer Support Department on +91 98203 95630 or Whatsapp on +91 98203 95630.
  • If the refund is initiated after the product is shipped, than no refund request will be accepted.
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